4 Key Factors When Choosing a Commercial Carpet Cleaner

4 Key Factors When Choosing a Commercial Carpet Cleaner

Carpets play an essential role in enhancing the beauty and comfort of your office. It’s a significant investment in your office. However, you won’t realize this until it’s time to buy a new carpet for your entire office floor area.

As a property manager or facility manager, it’s your responsibility to ensure you get maximum benefit from your carpet. That means making sure that it’s looking good ten years down the line. But how do you do this?

By engaging a team of competent commercial carpet cleaning firms. They’ll have the skills, knowledge, and experience to add extra life to your carpet.  

But how do you differentiate between good and not-so-good carpet cleaners? By considering these factors.

  • The Carpet Cleaning Method

Different firms will use various cleaning methods. Depending on the type and nature of your carpet, a wrong cleaning method can ruin your carpet.

For instance, using the dry cleaning method may turn some carpets yellow. Using too much water may degrade your carpet construction.

Using the bonnet cleaning method tends to void many manufacturer warranties.

Keep in mind how the cleaning method will impact on your office. For instance, extraction (uses lots of water) will take longer to dry than any other method. Therefore, you’ll have to avoid any foot traffic on the carpet for long.

  • Carpet Cleaning Chemicals

There are thousands of cleaning chemicals out there. These chemicals react differently depending on the surface they come across. Using the wrong chemicals on your carpet for a long time will cause irreversible damage.

For instance, chemicals with high alkaline levels will cause discoloration, fading or yellowing. Be sure to ask beforehand the type of chemicals they’ll use and the potential effects on your carpets.  

For quality results, enquire on why they use the specific cleaning chemicals. Check whether they’re safe for the environment or not. Engage commercial carpet cleaners who use solutions with green certifications.

  • Expertise

The people cleaning your carpet play an essential role in ensuring whether your needs are met or not. Engaging people who don’t have an understanding of how various chemicals affects given carpets is devastating.

For instance, an unskilled technician may leave a chemical residue or too much water behind. Such may lead to the reappearance of stains, microbial growth, and long-term destruction of your carpet.

Always ensure you engage an experienced, trained and certified technician to clean your carpet.

  • Customer Care

Don’t forget to check the level of customer care that a cleaner is likely to offer. Sometimes, you won’t know this until it’s too late. But you can get a sense of a company passion and commitment to the job. But how?

Ask about some of their past clients as a reference. The company should have some testimonials that they’re willing to share.

Pay attention to simple clues that may offer insights on quality of customer care you’re likely to get.


The quality of carpet cleaning services you get is dependent on some factors. Be sure to ask for a demonstration to see whether they’ll meet your cleaning needs or not.

Categories: Cleaning

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